Privacy Policy


1.1 This Privacy Policy explains how We protect and use Your Personal Information.

1.2 “Personal Information” means any information that is recognised as such under South African law and includes any information which identifies You, such as Your Registration Information and Login Details.

1.3 All definitions contained in the Terms also apply to this Privacy Policy, unless the context indicates otherwise.


By using the Service and/or the Website You consent to Our collection, storage, processing and disclosure of Your Personal Information on the basis set out in this Privacy Policy.


3.1 In Your Use of the Website and/ or Services, we may collect and store the following Personal Information:

3.1.1 name, surname, address, email address and contact information;

3.1.2 correspondence via the Website and information relating to transactional activity via the Website;

3.1.3 website connection information, statistics on page views, traffic to and from the Website, IP address and standard web log information;

3.1.4 additional information we may ask You to submit to authenticate Yourself (for example, we may ask You to send us a copy of Your identity document or utility bill to verify Your address, or to answer additional questions in order to verify Your identity); and/or

3.1.5 any information that you provide to us while using the Website.


4.1 At the outset we would like to give You the comfort that You will always own Your Personal Information and that we do not sell Your Personal Information to anyone, for any reason, at any time.

4.2 We use, disclose and share Your Personal Information only as follows:

4.2.1 to analyse website and service usage and to improve the Services and/or Website;

4.2.2 to deliver to You any administrative notices, alerts and communications relevant to Your Use of the Website;

4.2.3 for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;

4.2.4 by disclosing Your Personal Information to third party service providers appointed by Us in order to enable Us to provide the Website and Services to You, and who are bound by these same privacy restrictions;

4.2.5 with and to Our other business divisions and other companies which ShareForce is affiliated with for the purposes of supporting the Service and the Website, improving the Services, determining any illegal or fraudulent conduct and violations of any company polices;

4.2.6 as otherwise set out in the Terms; and/or

4.3 In addition, We may disclose Personal Information to law enforcement, other government officials, or other third parties as We, in Our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose Us to legal liability, or in connection with a merger, consolidation, or sale of Our assets.


You are entitled to opt out of any disclosure of Your Personal Information to a third party or use of Your Personal Information for a purpose incompatible with the purpose for which it was originally collected or subsequently authorized by You by emailing Us at


6.1 Our Website uses cookies to distinguish You from other users of Our Website. This helps us to provide You with a good experience when You browse Our Website and also allows us to improve Our Website. [By continuing to browse the site, You are agreeing to Our use of cookies.]

6.2 A cookie is a small file of letters and numbers that we store on Your browser or the hard drive of Your computer if You agree. Cookies contain information that is transferred to Your computer’s hard drive.

6.3 We use the following cookies:

6.3.1 Strictly necessary cookies. These are cookies that are required for the operation of Our Website. They include, for example, cookies that enable You to log into secure areas of Our Website, use a shopping cart or make use of e-billing services.

6.3.2 Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around Our Website when they are using it. This helps us to improve the way Our Website works, for example, by ensuring that users are finding what they are looking for easily.

6.3.3 Functionality cookies. These are used to recognise You when You return to Our Website. This enables us to personalise Our content for You, greet You by name and remember Your preferences (for example, Your choice of language or region).

6.3.4 Targeting cookies. These cookies record Your visit to our Website, the pages You have visited and the links You have followed. We will use this information to make Our Website and the advertising displayed on it more relevant to Your interests. We may also share this information with third parties for this purpose.


7.1 We take reasonable technical, administrative and physical steps to protect against unauthorised access to and disclosure of Personal Information.

7.2 We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of Your online session and to protect Our systems from unauthorised access.

7.3 Our databases are protected from general personnel access both physically and logically. We encrypt Your password so that Your password cannot be recovered, even by Us. All backup drives and tapes are also encrypted.


We may make content from third party websites available to You from links located on the Website. These websites are not subject to the Terms. We recommend that You review the Terms of each such website to determine how that website protects Your privacy.


You may request amendments or deletion to any information that you provide while using the Web Site by contacting Us at


If You have any questions, comments or concerns about the Terms, You may contact Us at


Copyright in the Privacy Policy vests in ShareForce

This document was last updated on 22 April 2016.


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